ZIM Bestows Airtel Zambia For Its Popular Airtel App And Fraud Awareness Campaign

Within a space of three weeks, Airtel Networks Zambia Plc has once again walked away with four awards, this time from the Zambia Institute of Marking (ZIM) prestigious awards night held last  weekend at Livingstone’s Avani Victoria Falls Resort.

Consumers voted “My Airtel App” as the popular winner in 3 categories of ‘Best Brand Campaign of the Year’, the ‘Best Digital Campaign of the Year’ and the ‘Best TV Ad of the Year’.

Airtel Zambia also was recognised for its “Fraud Awareness Campaign” which won the ‘Best Radio Ad of the Year.’

Airtel’s Head of Brand and Communication, Maxwell Ng’ambi, was named “Marketing Personality” of the Year for his contribution to the Marketing industry.

Speaking about the awards, Airtel Zambia Chief Commercial Officer (CCO) Mr Hussam Baday said: “We are excited once again to receive awards recognising our efforts as a Company. Our aim is to continue playing our part in enabling connectivity and thereby supporting economic growth as envisaged in the 8th National Development Plan. Airtel is committed to providing the best customer experience through a superior network and best Service. The Airtel App is a fine example of impactful digital innovations done at airtel that makes lives for customerssimpler and improves the experience. As more and more people graduate to smart phones, the airtel app allows that convenience of managing their own and their families subscriptions. Also using the app makes sending money more safer as you are less likely to make mistakes.”

He added, “As for the Campaign on Fraud Awareness, in conjunction with our regulators, we have continued to educate customers through our various channels like SMS and all our social media handles on any emerging fraud types.”

Source: Airtel Zambia